Return & Refund Policy

At Noor Saving, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

The item must be in the same condition as received
Unused, unworn, with original tags and packaging
Proof of purchase or receipt is required

To start a return, contact us at:
📧 noorumarh8@gmail.com

Returns sent without prior approval will not be accepted. If your return is approved, we will provide instructions on how and where to send your item.

Damages & Issues

Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

Some items cannot be returned, including:

Perishable goods
Customized or personalized items
Personal care products
Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

If you are unsure about your item, please contact us before purchasing.

Exchanges

The fastest way to get a different item is to:

Return the original item
Once approved, place a new order separately

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.

If approved:

Refunds are issued to the original payment method
Processing time: up to 10 business days
Bank processing times may vary

If 15 business days have passed since approval and you haven’t received your refund, please contact us.

📧 noorumarh8@gmail.com